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Terms & Conditions

1. Check-in time 1400 hrs and Check-out time 1200 hrs. Early check-in and late check-out are subject to availability and may incur an additional fee.

Payment
2. In order to secure an online booking, payment in full is taken at the time of booking.
3. Payment is processed entirely on the Secure Payment Site operated by the Hatton National Bank (HNB) for Master and Visa card payments. Your card details are not received or stored by Sri Sharavi Beach Villas & Spa in any form. When you make a reservation as part of the check out process you are automatically taken to the HNB Secure Payment facility for Master and Visa card payments. Your credit card information will be securely transmitted to HNB for transaction authorization using SSL 128-bit encryption.
4. Payment is denominated in United States dollars (USD).

Cancellation
5. During Peak and High Season cancellation is free of charge up until 120 days before the arrival date, subject to an administration fee of USD 250 per villa or USD 150 per suite or USD 75 per room.
6. During Mid and Low Season cancellation is free of charge up until 30 days before the arrival date, subject to an administration fee of USD 250 per villa or USD 150 per suite or USD 75 per room.
7. Refunds will be made to the same credit card with which the booking was made and will be processed by Sri Sharavi Beach Villas & Spa. Details of the credit card transaction are required by Beach Villa Vacations (Pvt) Ltd, trading as Sri Sharavi Beach Villas & Spa and the refund will be processed through the company’s local Hatton National Bank credit card merchant account.

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